Parent Handbook

The Bright Starts Parent Handbook provides additional information about our policies and procedures. All parents are expected to review the handbook at enrollment.


Bright Starts uses the Canadian child care app called Lillio (formerly Himama). Lillio is an electronic communication tool used by our educators to inform parents about their child’s day.

Lillio is secure, reliable, and easy to use. Parents can be updated through email, text, and notifications via the Lillio website and mobile app.
New parents to Bright Starts will be provided with information on how to set up an account upon registration.

Please see the Lillio website for further details.

Medication Form

Sleep Policy

Accessible Customer Service Policy

Kids playing hockey