Enrollment, Registration and Withdrawal

Enrollment, Registration and Withdrawal

Bright Starts CELC provides priority for enrollment of available child care spaces to the Faculty, Staff and Students of the University of Waterloo followed by the greater community of the Region of Waterloo. To register on our waitlist please visit the Region of Waterloo’s OneList waiting list system.

Upon registration and prior to your child’s enrollment a $500.00 registration fee is due. This registration fee is refundable upon withdrawal from the program provided Bright Starts CELC is given sixty days written notice prior to the child’s termination date. There are a number of registration forms to be completed including immunization records, children are not permitted to start at Bright Starts CELC until all forms have been filled out in their entirety and have been returned. It is very important that these records be kept up to date at all times. Should your contact numbers change it is imperative to inform us immediately in order for us to contact you in case of emergency.

We have an open door policy and invite parents to drop by at any time. We also encourage parents to join us for play visits prior to their child’s commencement at the centre. Spending as much time as possible during your child’s transition aids both you and your child. These visits provide you with a day-to-day view of activities, schedules and routines. It also allows an opportunity for you and your child to get to know the staff and help your child become familiar with his/her new environment.

When circumstances make it necessary to withdraw from Bright Starts CELC for any reason, please complete our Withdrawal Form, two months written notice from the final date of attendance is required.  Payment is required for the full monthly fee for the month in which the final date of attendance occurs.  There are no pro-rated fees for partial months. If you are unable to provide this notice your $500.00 registration fee will be forfeited. With notice, you may choose to donate your registration fee, or have it deducted from your final monthly fee. If planning to withdraw your child for a long term leave of absence, i.e. maternity leave, sabbatical, two months’ notice is still required, should you be requiring care following your leave it is the responsibility of the parent to place their child(ren) back on OneList.  For short term leave of absences, i.e. one to two months’ vacation, full fees will still be due for each month your child is away. This will guarantee your spot upon your return. If you wish to request change to your child’s program status i.e. full-time to part-time or visa versa, two months written notice will still be required. Please keep in mind change in program status requests cannot be guaranteed, however every effort will be made to accommodate your child as soon as possible.